Sitemap:

Instructions

Check below for your clock and view an index of articles and PDF documents instructing you on the proper care and maintenance of your fine timepiece. Instructions and help articles are grouped in the right-hand column with corresponding types of clocks, listed on the left. You can use your browser’s page-search function (usually “Ctrl-f”) to find your type of clock, or search by the first four or five digits of the clock’s model number. You can also search the contents of most help articles here:


search germanclocks.org

Be sure to also follow our blog at www.GermanClocks.org for wide ranging articles on horology and clock care. On that page you can find a search box that will search the text of each FAQ and article so that you can more quickly diagnose your problem. There is also a short glossary of horological terms on that site.

You can also Tweet us @ncimports or Email us for more help or support questions.

Cuckoo Clocks:

All mechanical cuckoo clocks, (1-day, 1-day musical, 8-day, 8-day musical, Cuckoo & Quail Clocks, and Owl Clocks) Instructions (PDF)
Care of the chains
More on the chains
FAQ on the hands and cuckoo calls
More help troubleshooting your cuckoo clock hands
Calling the wrong number of hours
Adjusting the Gong, or making your cuckoo sound healthy.
Adjusting the cuckoo bird’s tail – allowing the bird to retreat back into the clock
The shut-off switch
Troubleshoot the timekeeping
Troubleshoot the cuckoo call
Troubleshoot the music mechanism
New problem with your young clock?
FAQ on the hands and cuckoo calls
Adjustments to feeding-bird cuckoos, such as the 8207 and 8307
Doesn’t cuckoo enough times every hour?
Unpacking and Setting Up a Cuckoo Clock
Unpacking your clock
The music mechanism
The Cuckoo Bird and Door
How to Ship Your Cuckoo Clock

Quartz Cuckoo Clocks:

All Quartz (or battery-operated) cuckoo clocks, including models 40QM, 8233QM, 8250QM, etc. Instructions (PDF)
Moving the Pendulum
Synchronizing the calls on the 40QM
Calling the wrong number of hours
Setting up your quartz cuckoo clock and fixing erratic calls

Mechanical Mantel Clocks:

Double-Bell Alarm by Sternreiter (MM 111 602 00, and MM 111 602 20) Instructions (PDF)
Brahms Tambours (MM 808 119), Lincoln Tambours (MM 808 146 08), Sloan Brackets (MM 808 373), and any clock with a balance escapement and Westminster chimes. Instructions (PDF) (Brahms tambours)
Instructions (PDF) for Models with Automatic Night Shut-Off (Sloan, Tristan)
Adjust the Time and Shut-Off the Chimes
Calling the wrong number of hours
New Problem with your Young Clock?
Boston Calendar Clock (22840) and Hermle 80th Anniversary (22841) Setting the Calendar
Adjust the Time and Shut-Off the Chimes
Calling the wrong number of hours
New problem with your young clock?
New Haven Steeple Clocks (MM 808 381 08, MM 808 382 08, MM 808 383 08) and any mantel clocks with a Hermle movement with pendulum escapement. Instructions(PDF)
Care and adjustment of chimes
The shut-off switch
Calling the wrong number of hours
Why does my clock keep stopping?
New problem with your young clock?
Toulon, Mini-Oval, Ovale, and Dauphine Carriage Clocks. This includes all mechanical, time-only Carriage Clocks with platform escapement and lever adjustment by Sternreiter and K. Mozer. (MM 800 645 00, MM 800 646 00, 604 57, and 610 57) Instructions (PDF)
Cologne (22686 000130), Versailles (22685 000130), as well as any clock with a Hermle balance escapement and hour/half-hour strike. This includes models such as the Mozer Ormolu series and small Hermle tambours like model 21143. Instructions (PDF)
New Problem with your Young Clock?
Calling the wrong number of hours
Congreve and other hand-made clocks The Tapered Pin

Quartz Mantel Clocks:

Americana Anniversary Clock (81136 002300) Unpacking the clock and setting up the pendulum
Changing the suspension spring
Sloan (QM 028 372 04, QM 028 372 08) chiming bracket clocks, Brahms (QM 028 119 04, QM 028 119 08) chiming tambours, as well as almost any other quartz mantel or table clocks with Westminster or Ave Maria chimes. Instructions (PDF)
Instructions for clocks with big Rhythm chime movement (PDF)
Set-up and care of Quartz Chiming Clocks
Calling the wrong number of hours
New Haven Quartz Steeple Clocks (QM 028 381 08) and any mantel clocks with a Hermle quartz movement with pendulum escapement. Instructions(PDF)

Quartz Wall Clocks:

Tarrytown (70687 n92214) chiming schoolhouse clock, as well as almost any other quartz wall clock with Westminster or Ave Maria chimes. Instructions (PDF)
Set-up and care of Quartz Chiming Clocks
Calling the wrong number of hours
Coo Clocks Instructions (PDF)

Weight-Driven Wall Clocks:

All “Castle” clocks, including the Brettluhr and Aachen (models 70701 000701, WW 801 677 00, WW 801 504 00, 70823 000701, 70824 000701, etc.) Instructions (PDF)
The weights
Care of the chains
Care of the dial
New problem with your young clock?
Why does my clock keep stopping?
Unpacking your clock
Mini Morbier (m611) Instructions (PDF)
The weights
New problem with your young clock?
Why does my clock keep stopping?
“Rock” Clocks, Hohenzollern (7640), “All Are Mine” (7641), etc. Instructions (PDF)
The weights
New Problem with your Young Clock?
Rottenburg (7304G) Instructions (PDF)
The weights
Care of the chains
Calling the wrong number of hours
The shut-off switch
New problem with your young clock
Unpacking your clock
Why does my clock keep stopping?

Weight-Driven Regulators:

Spring-Wound Wall Clocks:

Jugend (SW 808 170 13), Handel (SW 808 785), Haydn (SW 808 793), Emily (SW 808 630 07), Bauhaus (SW 818 160 03), and other Hermle wall clocks with Westminster chime. Instructions (PDF)
The shut-off switch
Calling the wrong number of hours
New problem with your young clock?
Why does my clock keep stopping?
Ithaca (SW 808 786) Instructions (PDF)
Setting the Calendar
Calling the wrong number of hours
Adjust the Time and Shut-Off the Chimes
The shut-off switch
New problem with your young clock?