Check below for your clock and view an index of articles and PDF documents instructing you on the proper care and maintenance of your fine timepiece. Instructions and help articles are grouped in the right-hand column with corresponding types of clocks, listed on the left. You can use your browser’s page-search function (usually “Ctrl-f”) to find your type of clock, or search by the first four or five digits of the clock’s model number. You can also search the contents of most help articles here:
Be sure to also follow our blog at www.GermanClocks.org for wide ranging articles on horology and clock care. On that page you can find a search box that will search the text of each FAQ and article so that you can more quickly diagnose your problem. There is also a short glossary of horological terms on that site.
You can also Tweet us @ncimports or Email us for more help or support questions.
Cuckoo Clocks:
Quartz Cuckoo Clocks:
All Quartz (or battery-operated) cuckoo clocks, including models 40QM, 8233QM, 8250QM, etc. |
Instructions (PDF) Moving the Pendulum Synchronizing the calls on the 40QM Calling the wrong number of hours Setting up your quartz cuckoo clock and fixing erratic calls |
Mechanical Mantel Clocks:
Double-Bell Alarm by Sternreiter (MM 111 602 00, and MM 111 602 20) |
Instructions (PDF) |
Brahms Tambours (MM 808 119), Lincoln Tambours (MM 808 146 08), Sloan Brackets (MM 808 373), and any clock with a balance escapement and Westminster chimes.
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Instructions (PDF) (Brahms tambours) Instructions (PDF) for Models with Automatic Night Shut-Off (Sloan, Tristan) Adjust the Time and Shut-Off the Chimes Calling the wrong number of hours New Problem with your Young Clock? |
Boston Calendar Clock (22840) and Hermle 80th Anniversary (22841)
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Setting the Calendar Adjust the Time and Shut-Off the Chimes Calling the wrong number of hours New problem with your young clock? |
New Haven Steeple Clocks (MM 808 381 08, MM 808 382 08, MM 808 383 08) and any mantel clocks with a Hermle movement with pendulum escapement.
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Instructions(PDF) Care and adjustment of chimes The shut-off switch Calling the wrong number of hours Why does my clock keep stopping? New problem with your young clock? |
Toulon, Mini-Oval, Ovale, and Dauphine Carriage Clocks. This includes all mechanical, time-only Carriage Clocks with platform escapement and lever adjustment by Sternreiter and K. Mozer. (MM 800 645 00, MM 800 646 00, 604 57, and 610 57) |
Instructions (PDF) |
Cologne (22686 000130), Versailles (22685 000130), as well as any clock with a Hermle balance escapement and hour/half-hour strike. This includes models such as the Mozer Ormolu series and small Hermle tambours like model 21143.
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Instructions (PDF) New Problem with your Young Clock? Calling the wrong number of hours |
Congreve and other hand-made clocks |
The Tapered Pin |
Quartz Mantel Clocks:
Americana Anniversary Clock (81136 002300)
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Unpacking the clock and setting up the pendulum Changing the suspension spring |
Sloan (QM 028 372 04, QM 028 372 08) chiming bracket clocks, Brahms (QM 028 119 04, QM 028 119 08) chiming tambours, as well as almost any other quartz mantel or table clocks with Westminster or Ave Maria chimes. |
Instructions (PDF) Set-up and care of Quartz Chiming Clocks Calling the wrong number of hours |
Quartz Wall Clocks:
Tarrytown (70687 n92214) chiming schoolhouse clock, as well as almost any other quartz wall clock with Westminster or Ave Maria chimes. |
Instructions (PDF) Set-up and care of Quartz Chiming Clocks Calling the wrong number of hours |
Weight-Driven Wall Clocks:
All “Castle” clocks, including the Brettluhr and Aachen (models 70701 000701, WW 801 677 00, WW 801 504 00, 70823 000701, 70824 000701, etc.) |
Instructions (PDF) The weights Care of the chains Care of the dial New problem with your young clock? Why does my clock keep stopping? Unpacking your clock |
Mini Morbier (m611) |
Instructions (PDF) The weights New problem with your young clock? Why does my clock keep stopping? |
“Rock” Clocks, Hohenzollern (7640), “All Are Mine” (7641), etc. |
Instructions (PDF) The weights New Problem with your Young Clock? |
Rottenburg (7304G) |
Instructions (PDF) The weights Care of the chains Calling the wrong number of hours The shut-off switch New problem with your young clock Unpacking your clock Why does my clock keep stopping? |
Weight-Driven Regulators:
Spring-Wound Wall Clocks:
Handel (SW 808 785), Haydn (SW 808 793), Emily (SW 808 630 07), Bauhaus (SW 818 160 03), and other Hermle wall clocks with Westminster chime. |
Instructions (PDF) The shut-off switch Calling the wrong number of hours New problem with your young clock? Why does my clock keep stopping? |
Ithaca (SW 808 786) |
Instructions (PDF) Setting the Calendar Calling the wrong number of hours Adjust the Time and Shut-Off the Chimes The shut-off switch New problem with your young clock? |
All mechanical cuckoo clocks, (1-day, 1-day musical, 8-day, 8-day musical, Cuckoo & Quail Clocks, and Owl Clocks)
All Quartz (or battery-operated) cuckoo clocks, including models 40QM, 8233QM, 8250QM, etc.
Double-Bell Alarm by Sternreiter (MM 111 602 00, and MM 111 602 20)
Brahms Tambours (MM 808 119), Lincoln Tambours (MM 808 146 08), Sloan Brackets (MM 808 373), and any clock with a balance escapement and Westminster chimes.
Boston Calendar Clock (22840) and Hermle 80th Anniversary (22841)
New Haven Steeple Clocks (MM 808 381 08, MM 808 382 08, MM 808 383 08) and any mantel clocks with a Hermle movement with pendulum escapement.
Toulon, Mini-Oval, Ovale, and Dauphine Carriage Clocks. This includes all mechanical, time-only Carriage Clocks with platform escapement and lever adjustment by Sternreiter and K. Mozer. (MM 800 645 00, MM 800 646 00, 604 57, and 610 57)
Cologne (22686 000130), Versailles (22685 000130), as well as any clock with a Hermle balance escapement and hour/half-hour strike. This includes models such as the Mozer Ormolu series and small Hermle tambours like model 21143.
Congreve and other hand-made clocks
Americana Anniversary Clock (81136 002300)
Sloan (QM 028 372 04, QM 028 372 08) chiming bracket clocks, Brahms (QM 028 119 04, QM 028 119 08) chiming tambours, as well as almost any other quartz mantel or table clocks with Westminster or Ave Maria chimes.
Tarrytown (70687 n92214) chiming schoolhouse clock, as well as almost any other quartz wall clock with Westminster or Ave Maria chimes.
All “Castle” clocks, including the Brettluhr and Aachen (models 70701 000701, WW 801 677 00, WW 801 504 00, 70823 000701, 70824 000701, etc.)
Mini Morbier (m611)
“Rock” Clocks, Hohenzollern (7640), “All Are Mine” (7641), etc.
Rottenburg (7304G)
Handel (SW 808 785), Haydn (SW 808 793), Emily (SW 808 630 07), Bauhaus (SW 818 160 03), and other Hermle wall clocks with Westminster chime.
Ithaca (SW 808 786)